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Legal

Terms of Service

Last updated: 12 September 2026

Please read these Terms of Service carefully before using Social Autopilot (thesocialautopilot.com), operated by TEQNOCO Ltd. By accessing or using our service, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or using Social Autopilot, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our service.

2. Description of Service

Social Autopilot is an AI-powered social media content management platform that allows users to:

  • Upload images and videos for AI-generated caption creation
  • Schedule and publish content to Facebook, Instagram, and LinkedIn
  • Import media from connected Google Drive folders
  • Manage multiple brand accounts from a single dashboard

3. Accounts and Registration

To use Social Autopilot, you must:

  • Be at least 18 years of age
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorised use of your account

You are responsible for all activity that occurs under your account.

4. Subscription Plans and Billing

Social Autopilot offers the following subscription plans:

  • Starter: €29/month - 1 brand, 30 posts per month
  • Growth: €99/month - up to 3 brands, 150 posts per month
  • Agency: €299/month - unlimited brands, 500 posts per month

Subscriptions are billed monthly in advance. You may cancel at any time; your access continues until the end of the current billing period. We do not offer refunds for partial months.

Prices are subject to change with 30 days' notice.

5. Free Trial and Refund Policy

We provide a free trial so that you can evaluate Social Autopilot before committing to a paid plan. We strongly encourage you to test the features that matter to you during your trial period.

When you upgrade from a trial account to a paid subscription, no refunds will be offered. By upgrading, you confirm that you have tested the service to a satisfactory level during your trial and are happy to proceed with a paid plan.

This applies to all paid plans and to any subsequent renewals. You remain free to cancel at any time, in which case your access continues until the end of the billing period already paid for, with no partial or pro-rata refund.

6. Acceptable Use

You agree not to use Social Autopilot to:

  • Post content that is illegal, harmful, threatening, abusive, or defamatory
  • Infringe on intellectual property rights of others
  • Distribute spam or unsolicited commercial communications
  • Attempt to gain unauthorised access to our systems or other users' accounts
  • Use the service in any way that violates the terms of Facebook, Instagram, or LinkedIn
  • Impersonate any person or entity

7. Content and Intellectual Property

You retain ownership of all content you upload to Social Autopilot. By uploading content, you grant us a limited licence to process, store, and publish that content on your behalf as part of the service.

AI-generated captions are provided as a tool to assist you. You are responsible for reviewing and approving all content before it is published.

8. Third-Party Platforms

Social Autopilot integrates with third-party platforms including Facebook, Instagram, LinkedIn, and Google. Your use of these integrations is subject to the respective platform's terms of service.

We are not responsible for changes to third-party APIs or platform policies that may affect the functionality of our service. We will endeavour to notify you of any significant changes.

9. Google API Services

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. See our Privacy Policy for full details on how we use Google data.

10. Disclaimers and Limitation of Liability

Social Autopilot is provided "as is" without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, error-free, or that published content will reach any particular audience.

To the maximum extent permitted by law, TEQNOCO Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

11. Termination

You may cancel your account at any time from your account settings. We reserve the right to suspend or terminate your account if you violate these Terms of Service.

Upon termination, your access to the service will cease and your data may be deleted in accordance with our data retention policies.

12. Governing Law

These Terms of Service are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ireland.

13. Changes to These Terms

We may update these Terms of Service from time to time. We will notify you of significant changes by email or via a notice in the application. Continued use of the service after changes constitutes acceptance of the updated terms.

14. Contact Us

For any questions regarding these Terms of Service, please contact:

TEQNOCO Ltd

Email: hello@thesocialautopilot.com

10/13 Thomas Street, The Digital Hub, Dublin 8, D08 TCV4, Ireland