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Legal

Privacy Policy

Last updated: 24 June 2026

TEQNOCO Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed when you visit or use our website, any related websites, and our services, including Social Autopilot (thesocialautopilot.com).

1. Information We Collect

We collect information from you when you:

  • Register an account or fill out a form
  • Contact us for support or inquiries
  • Use or view our website (via your browser's cookies)
  • Connect third-party services such as Google Drive or Google Calendar

Types of data collected:

  • Name
  • Email address
  • Phone number
  • Cookies and usage data
  • Google account data (as described in Section 3)

2. How We Use Your Information

  • Provide and maintain our services
  • Communicate with you about your account and our services
  • Respond to customer support requests
  • Improve and analyse our website and services
  • Deliver marketing and promotional content (with your consent, if required)
  • Conduct analytics and remarketing

3. Google User Data

When you connect your Google account to Social Autopilot, we may access the following Google data:

Google Drive (drive.readonly)

We access your Google Drive solely to allow you to browse your folders and select image or video files for use in social media posts. We read file names and metadata to display them in the file picker. Once you select a file, it is downloaded once for processing (AI caption generation) and then uploaded to the relevant social media platform. We do not store, modify, move, or delete any files in your Google Drive. No Drive data is shared with third parties.

Google Calendar (calendar.events)

We create calendar events in your Google Calendar to represent your scheduled social media posts, so you can visualise your posting schedule alongside your existing commitments. Each event is created only when you schedule a post. We do not read, modify, or delete any pre-existing calendar events. No calendar data is stored on our servers beyond what is needed to create the event.

Data Retention

Google user data (Drive files and Calendar events) is used in real time and is not retained on our servers after processing is complete. Account connection tokens are stored securely and deleted when you disconnect your Google account.

Google API Services User Data Policy

Social Autopilot's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

4. Use of Third-Party Services

We use several third-party services to enhance and analyse your experience, including:

  • Google Analytics (traffic and usage analysis)
  • Meta (Facebook) and Google Ads (marketing and remarketing)
  • HubSpot (CRM and marketing automation)
  • OpenAI, Perplexity, Google API (site features and integrations)
  • Stripe (payment processing)

These providers may collect or receive information about your use of our site. We encourage you to review the privacy policies of these third parties.

5. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control the use of cookies through your browser settings.

6. Data Sharing and Disclosure

We do not sell your personal data. We may share your data:

  • With service providers who assist us in running our website and providing our services
  • If required by law or to protect our rights
  • With your consent

We do not share Google user data with any third parties except as necessary to provide the features you have explicitly requested.

7. International Users and GDPR

As we serve users in the European Union, your data is processed in compliance with the General Data Protection Regulation (GDPR). You have the right to access, rectify, erase, restrict, or object to our processing of your personal data, and to data portability.

8. User Accounts

Where account creation is allowed, you are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately at hello@teqnoco.com if you suspect any unauthorised access.

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to processing or request a restriction
  • Data portability
  • Withdraw consent at any time (where applicable)
  • Disconnect your Google account at any time, which will immediately revoke our access to your Google data

To exercise your rights, please contact us at hello@teqnoco.com.

10. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16.

11. Data Security

We implement industry-standard security measures to protect your data. No method of transmission over the internet or electronic storage is 100% secure, but we strive to use commercially acceptable means to protect your personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, with the updated date at the top.

13. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

TEQNOCO Ltd

Email: hello@thesocialautopilot.com

10/13 Thomas Street, The Digital Hub, Dublin 8, D08 TCV4, Ireland